Optimising Productivity
Workforce management (WFM) is an integrated set of processes that an institution uses to optimize the productivity of its employees, be it individuals, departments, or entity-wide levels, in a corporation, organization, or government entity.
The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
We provide common set of performance-based tools to support corporate management, front-line supervisors, store managers and workers across manufacturing, distribution, transportation, and retail operations.
Aspects of a comprehensive WFM program, which operates within the broader framework of human resource management, include:
- Time and attendance tracking
- Employee scheduling
- Demand prediction
- Payroll administration
- Benefits administration
- Talent management
- Training programs and assignments
- Performance monitoring
- Vacation and leave planning
- Career planning
- Crisis preparedness