Outsourcing has greatly increased the wealth of many companies. This has made outsourcing an attractive business opportunity that many want to try out. Majority of companies choose an outsourcing company based on only one or two factors and this very often leads to failure. Therefore, in order to avoid facing an outsourcing disaster, there are a few basic factors that one has to consider before making the decision to either outsource or not to.
Thus, the top rules that must be followed for your first outsourcing project to be successful should include the following.
Begin with small tasks
It is vital you start your first outsourcing project with a small task that you can handle confidently. As soon as the task is determined, and a decision is made to use an outsourcing company, the task must be described clearly in details, by mentioning the expectations from the outsourcing company, and all necessary details of the job that needs to be done. Once all that is done, you will be able to discover, if there are any outsourcing problems that need to be addressed before kick-off.
Carry out an underground investigation
Outsourcing vendors vary in size, name, capital, language, and talent. Therefore, compile a list of the different companies and classify them based on their pros and cons. Characteristics such as name recognition and size are very vital, however, the most outstanding outsourcing vendor will have to have the right combination of the factors that best suits you and the needs of your project. Hence arise, the need to also put in mind that, factors like language, talent, technology infrastructure and technology, play a more vital role in the choice of the outsourcing company than just name and size.
Be wise and smart about paperwork and a safety net
Outsourcing is a very high-risk activity that requires a “plan-B” that can take care of the situation if any outsourcing problem occurs. Therefore, ensure you complete all necessary documents and paperwork before you kick-start any outsourcing project. Be sure that you sign all necessary confidential and security agreements as well as ensuring that all legal issues concerning outsourcing are well covered. Not forgetting to create a safety net for your project that will serve the double purpose of helping you, in case the outsourcing project fails and giving you the space to act with more confidence.
Price should be fair
Avoid too much price bargain in your first project as much as you can. It’s natural to want to go on a bargain hunt, but if you find a good vendor that you can afford, don’t bargain too much. Your priority should be to pick the right outsourcing company that fits your specific need and not the one which accepts to do the task much lesser.
Be culture tolerant
The disparity in culture is a known challenge of outsourcing encounter by those outsourcing for the first time. This is because most outsourcing companies are based out of Asia, you may be required to deal with certain cultural differences. Trying to tolerant and accommodate these cultural differences will go a long way in strengthening your relationship to be more productive efficient and pleasant and efficient.