Professionalizing the Burgeoning Outsourcing Industry To Generate More Jobs

In the bid to deliver valuable, top-notch outsourcing services in the developing world, the country would need to discover a substitute talent pool and professionalize and standardize outsourcing services to entice supplementary talent in the industry. For Africa, the outsourcing industry is still budding, and standardization of the obtainable services throughout the industry will facilitate the generation of more jobs and advance the outsourcing value chain.If offshoring service providers and governments can attain professionalism, progress will spread and a greater talent pool can advance prerequisite skills to become attractive in the outsourcing market.

In order to adopt more professionalism, businesses can either Rebadge or adopt Impact Outsourcing. Rebadging entails absorbing all the personnel from the clients’ payroll onto the outsourcing service provider’s. This approach guarantees zero retrenchment and total employment security for the existing staff. Impact Outsourcing on the other hand involves companies recruiting, training and presenting talent to the Outsourcing industry from the unemployment pool. A salient advantage of Impact Outsourcing is that hitherto inexperienced individuals get their first opportunities whilst companies explore alternatives to conventional workforce strategies.

Either approach adopted usually has far-reaching and beneficial effects to nations where the employment level is low and also to multinational corporations looking to maximize profit and productivity.