Technology is the number one force changing the face of business. Constantly evolving and adaptive technology transforms the way companies function, perhaps nowhere more so than in the field of sales and marketing. Businesses that hope to compete are in a constant race to evolve and adopt these technologies before the technology becomes irrelevant, lest the business slips and ends up falling by the wayside.
There are a few ways to ensure this positioning without viable IT technical support, which is one reason why any business leader should consider outsourcing IT services through Managed Services. Here are several others.
What Are IT Support Services?
A professional IT support provider helps manage the network, users, services, and devices that are integral to a company’s operations. It helps guarantee that the organization’s network is current and that its technology provides seamless operations across all departments, hierarchies, and roles within the company.
While every IT support provider offers different services, common tasks include:
- Network monitoring, management, and security
- Data backup and recovery
- Authentication
- Data storehouse, warehouse, and management
- Process execution and enforcement
- Systems operation and support services
Benefits of Outsourcing IT Support Solutions
There are immediate and long-term benefits to working with IT support services.
1. Reduce labor costs
Training and maintaining a large in-house IT department is costly. The most basic tech support specialists in the United States earn an average of $46,420 annually. Systems Analysts, on the other hand, earn upwards of $80,000 every year, with Data Administrators and Network Administrators earning nearly the same. Hiring temporary IT tech employees often end in disappointment given the limited investment, both mentally and financially. Employing a company dedicated to providing IT support services, on the other hand, brings highly skilled workers at a fraction of the labor-related costs.
2. Lessen IT costs
Installing IT infrastructure with networks, servers, security, storage, and a whole host of other components is extremely pricey. Outsourcing IT system support transforms fixed IT costs into variable costs and gives you room to budget accordingly. In short, you only pay for what you use, which can be a huge cost reduction. Add to that the cost of maintaining and servicing such a system frequently exceeds the cost of the initial outlay, and outsourcing seems wise.
3. Provide uninterrupted flow of service
As technology grows increasingly complex, hardware and software management has become notably more challenging. With a saturated industry, particularly in sales and marketing, businesses need to have innovative hardware and software solutions. They also need end-to-end networking and a continuous flow of functionality for internet, intranet, and extranet. Professional IT network service providers can fully handle such technicalities.
This post is an excerpt from an article that first appeared here and is reproduced with permission from Tenfold. For more, check out the full article here.
